Why choose us
Good photography matters when selling your home. With most homes nowadays being listed on real estate websites, potential buyers are getting what’s essentially their first home showing through the web. This means sellers need high-quality real estate photos in their online listings to create a positive first impression and attract solid offers.
Exceptional Real estate photography and tailored content are the corner stones of real estate sales.
Over 85% of purchases are made after seeing the property listing on line.
What makes our real estate program so different is our focus on quality, attention to detail and our ability to deliver on time results in the fast-paced real estate industry
The following is a list of the services that we offer;
- Photography and HD Video (Lifestyle, Commercial, Residential and construction)
- Photo and Video Tour
- Helicopter or Drone Content (Stills & Video)
- 360 VR Virtual Tours (Matterport Complete packages)
- Realtor Headshots
- Property Flyers
- Individual Property Website
- Social Media Synchronization
- FAA Licensed Drone Pilots
- Virtual Staging
- 2D and 3D Floorplans & Building Rendering
- A team of professionals with over 30 years combined experience
As for the price we have a package to attend any budget and size property. Give us as call and talk to one of our specialists about your real estate photography needs.

SERVICES WE PROVIDE
HIGH QUALITY PHOTOGRAPHY & VIDEOS
Perfect Shot can provide your real estate properties with an amazing set of professional high quality photographs that will help your property stand out in the crowd, generate better qualified buyers and faster sales.
VIRTUAL TOURS AND WALK-THROUGH
Take your property listing to the next level by adding a virtual tour and walk-through around the property. This will give your customers an exclusive tour of the property which will generate more buyers and faster sales.
VIRTUAL STAGING, FLOOR-PLANS AND RENDERINGS
Give your buyers the option to see all the possibilities of the property with all its potential. With virtual staging your buyers can visualize the property as their own and that gives you a head start on the competition.
WEBSITES, MARKETING AND SALES SOLUTIONS
Let us help you sell faster, attract more buyers and increase sales by having a complete plan that includes a professional single property website, sales marketing and all the necessary tools to get you ahead of the competition.
BENEFITS OF HIGH QUALITY REAL ESTATE PHOTOGRAPHY
INCREASE SEARCHES
INCREASE EXPOSURE
INCREASE RANKING
INCREASE SALES
Photo and Video Complete Packages
-
Features
-
HDR Photos - Print and MLS Ready
-
DYI Marketing tools inc. Flyer Creation
- Virtual Tour Video
-
Unique URL Single Property Website
- Social Media Sychronization
-
Property Page Analytics
- MLS Compliant Links
-
HDR Drone Pics. (6 to 10)
- Matterport Package
-
Pro Edited 4K Video
- Twilight Photos
- Virtual Staging
-
Express PackageUp to 3,500 sq. ft.
-
$ 149 package
-
HDR Photos - Print and MLS ReadyUp to 30 pictures
-
DYI Marketing tools inc. Flyer Creation
-
Virtual Tour Video
-
Unique URL Single Property Website
-
Social Media Sychronization
-
Property Page Analytics
-
MLS Compliant Links
-
HDR Drone Pics. (6 to 10)
-
Matterport PackageSee Below
-
Pro Edited 4K VideoSee Below
-
Twilight PhotosSee Below
-
Virtual StagingSee Below
-
Signature PackageUp to 3,500 sq. ft.
-
$ 199 package
-
HDR Photos - Print and MLS ReadyUp to 30 pictures
-
DYI Marketing tools inc. Flyer Creation
-
Virtual Tour Video
-
Unique URL Single Property Website
-
Social Media Sychronization
-
Property Page Analytics
-
MLS Compliant Links
-
HDR Drone Pics. (6 to 10)
-
Matterport PackageSee Below
-
Pro Edited 4K VideoSee Below
-
Twilight PhotosSee Below
-
Virtual StagingSee Below
-
Deluxe PackageUp to 3,500 sq. ft.
-
$ 249 package
-
HDR Photos - Print and MLS ReadyUp to 40 pictures
-
DYI Marketing tools inc. Flyer Creation
-
Virtual Tour Video
-
Unique URL Single Property Website
-
Social Media Sychronization
-
Property Page Analytics
-
MLS Compliant Links
-
HDR Drone Pics. (6 to 10)
-
Matterport PackageSee Below
-
Pro Edited 4K VideoSee Below
-
Twilight PhotosSee Below
-
Virtual StagingSee Below
AVAILABLE ADDONS
-
Matterport PackageUp to 1750 Sq.Ft.
-
$ 199 addon
-
Includes up to 1 year Model Hosting and 2D Schematic Floor Plan. (1751 TO 3500 SQ.FT. $249), (3501 TO 7500 SQ.FT. $299), (over 7500 $0.8 per Sq.Ft.)
-
Pro Edited 4K VideoUp to 3500 Sq.Ft
-
$ 199 addon
-
Professionally Edited Interior and Exterior Walk Through video, Including Aerials. Branded and Un-Branded (3501 to 5000 Sq.Ft $249), (over 5000 Sq.Ft. $299)
-
TWILIGHT PHOTOS4-6 photos
-
$ 100 addon
-
A twilight photo is taken usually of the exterior of the property, at dusk. It is used to showcase landscape/property lighting, pool lighting and features
-
VIRTUAL STAGING
-
$ 49 per photo
-
Virtual home staging is a type of home staging in which an interior design is created in a graphic editor.
-
Matterport Package3501 to 7500 Sq.Ft.
-
$ 299 addon
-
Includes up to 1 Year Model Hosting. Showcase. 2D Schematic Floor Plan. Walking tour video. 360 Detached Outside Scans. CoreVR for Virtual Reality.
REQUEST A QUOTE
IN 4 EASY STEPS
PORTFOLIO
FREQUENTLY ASKED QUESTIONS
Can I request a Monday morning appointment over the weekend?
Yes! We will be happy to accommodate you Monday morning — you will hear back from us either on Sunday or early Monday morning before 8:30 AM, if we have a spot. There is a good chance you will get in.
Can I get an earlier appointment or get on a waitlist?
Yes. If you’d like an earlier appointment, please let us know and we will add you to the wait list. If a spot opens up due to reschedules/ cancellations, we will call you.
What if it’s too windy for my Aerial appointment?
If the wind is above 12 knots per hour (about 13MPH), it isn’t safe to operate an Unmanned Aerial Vehicle, or “drone”. If your Aerial photo or video appointment is interrupted by high winds, the appointment will have to be rescheduled.
Something not answered here?
Please contact us online or give us a call with any additional questions. Thanks!
Can I choose my own music for my video or YouTube slideshow?
Yes, however most sites (like YouTube) will not allow music with videos that is unlicensed. So, if you have the rights to a particular song for advertising (and the song is less than 3 minutes long) we can definitely use it. Please send us a MP3 file and we will apply it.
We do already have a few music options on file that we can add to your video, as well or choose from our premium music selections
Can I call and hold more than one appointment time?
We are unable to hold several time slots for one property since we rely on time slots to keep our calendar as efficient as possible for our clients.
However, we can hold one appointment for you — but there is an expiration or limited time-frame of holding. We will notify you of how long you have to hold the appointment at the time of request.
We recommended having a window of availability and all pertinent information at the time of booking so that we may serve you in the most efficient and complete way as possible.
What are your holiday hours?
We are closed on weekends, though processing will be working to deliver Fridays’ shoots. The office is closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
What are your office hours?
Our office hours are M-F, 9 to 5 p.m. If you happen to call after business hours, please leave a message and we will get back to you next business day. If it is an emergency, please email is with “Urgent or Emergency” in the subject and one of us will handle it as soon as possible.
All emails and voicemails sent over the weekend will be taken care of the next business day (Monday)
What is Twilight Photography?
What is a Twilight appointment?
Twilight photography allows the home to glow from within, giving it that warm and inviting appeal. These appointments take place approximately one hour before sunset. The interiors are photographed first, and towards the end of the appointment, the exteriors are photographed.
Because this is a specialized session and “after hours,” there is an additional charge for this appointment slot. Keep in mind that there are only a certain amount of slots available during the week, so we recommend you call a few days in advance to book a Twilight appointment.
What if I decide I need more images during the appointment?
No problem. There are NO additional charges
I have a duplex. Will it count as a single property?
If they are separate listings because they are separate units, we consider those two separate shoots. If you are selling the entire property itself as one whole sale, it will count as one shoot.
We do this simply because we have to do twice the work for one cost. Two addresses= two Virtual Tour slideshows, two advanced analytics Dashboards, two properties with 25 images to edit, etc. We hope you understand.
My flowers are in bloom. Can you come take new photos?
Of course! For a small additional fee we will come back out & provide 6-8 images of the exteriors.
Do you schedule on the weekends?
Photographers are available on a voluntary basis for weekend appointments. There will be a weekend rate charge added to the regular price for any shoots done on Saturday or Sunday.
For weekend shoots, you will receive your images at noon on the following Monday.
How do I pay?
We accept payment either beforehand or day of service.
You can pay online via our website, by check at the time of service, or by phone with a credit card when calling our office.
We can also keep your credit card information securely on file and just submit the charge on the day of service; the exact time of day we charge card on file varies.
Please call us if you have any questions.
What if I’m dissatisfied with Perfect Shot?
Honest, quality service is paramount to us. We regularly work with our clients and collaborate on individual solutions. Please let us know about any issue ASAP so we can keep our businesses growing together.
Why don’t I have my images? (It’s been 24 hours since the end of my photoshoot)
If it’s been longer than 24 hours from the end of your photoshoot and you still don’t see a delivery email from us, there could be several reasons:
The images were delivered to your spam folder. Try and search your email for info@perfectshotpix.com, as all of our deliveries come from that address.
The email address we have on file is incorrect or out of date. Please confirm with us at time of booking.
The invoice has not been cleared of remaining balance.
If none of these are the case, please contact us through the web or by phone so we can resolve the issue ASAP.
How do I share my YouTube video?
1) Go to your YouTube video.
2) Click on the “Share” button.
3) Make sure you are already logged into your social media account that you want to share the video to.
4) Click on the social media button that you want to share the YouTube video to.
5) Click “Post,” “Tweet,” or “Pin” to share the video link to your social outlet.
Can you photoshop something out of an image?
It depends. Because information has to be “re-drawn” wherever the photoshopping takes place, it is determined on a case-by-case basis. For instance, vehicles are extremely difficult to remove from photos, due to the amount of information that needs to be re-drawn in its place.
Following MLS regulations, we are unable to fix any aspects that will misrepresent the true appearance of the property.
For portfolio images, we can fix whatever you need us to since those images are not selling an individual property, but selling a service or brand.
However (regardless of MLS or Portfolio images), depending on how many edits are required and the amount of time it takes for us to complete these edit requests, we will issue a custom quote based on these factors.
Can you blue the skies?
Yes, we can definitely add a blue sky drop-in, regardless of the time of the day the image was photographed. There is an additional charge of $29, which covers up to 10 images.
Can you green the grass?
Yes, we will definitely green grass. There is an additional charge of $29, and up to 10 images are included.
We cannot green dirt or add in patches where grass does not exist, due to MLS regulations. We don’t green grass on another property.
How do I download my images?
You will receive a delivery email within 24 hours at the end of your appointment. Within this email, there is link to your Dashboard. Once you click on the link to your Dashboard, there are two blue buttons that shows Hi-Res or Low-Res.
Once you click on the button of the type of images you need, it will either start automatically downloading to your computer, or it may ask you first with a pop-up window if you would like to Open or Save — be sure to click Save.
After it is downloaded, find the file. It should be labeled with the address and then the type (For Example: 123_Main_MLS.zip). After you have located that file, open it up.
- If you are working on a PC (Windows), then there will be a EXTRACT ALL button on the top left.
- If you are working on a MAC (Apple), it will either automatically start extracting the file for you, or it had already been extracted at the time of downloading.
Once you have extracted the folder, your images are now accessible individually.
HI-RES images are for your graphics (marketing purposes) to help sell the property, and the Pre-Sized MLS images are for MLS.
Remember: If you paid for MLS / Real Estate pricing, you may only use the images until the home has been sold or goes off the market. They are copyrighted images, and may not be transferred or sold to another party or vendor to use for their marketing purposes.
If you have any questions, please call us! We are here to help you.
Can you upload to MLS for me?
Third party vendors (such as Perfect Shot Pix) are not allowed to login to MLS under your username and password.
Many agents are unaware that if third party vendors do this for them, the agent can lose their real estate license for handing out their information, and we, as a company, can be fined.
In other words, even though our competitors sometimes do this, we won’t upload via your account information because the protection of you as our client (and our standing in the community, of course) is one or our top priorities.
My images were shot on Friday. When do I get them?
For shoots done on Friday you will receive them within 24 hours from the end of your shoot. Our in-house processing team works on Saturdays to get Friday shoots processed in time.
For shoots done on Sat/Sun, you will receive them Monday by noon.
Do I own the images? What are the Copyright considerations?
All of our images are copyrighted (the intellectual property of Perfect Shot Pix), and we license our images to you for use based on the package you purchase.
MLS shoots: The agent or client is granted Temporary Usage Rights to use those images until the property is either sold or goes off the market. Once it goes off the market, you must purchase permanent usage rights to continue using.
Portfolio shoots: The client is granted Permanent Usage Rights to use those images forever, for all marketing purposes.
All image usage rights (regardless of Temporary or Permanent) are non-transferable and cannot be sold or given away. You must credit Perfect Shot Pix for the images purchased, for all usage purposes. Perfect Shot Pix is the lawful copyright owner of all images.
Learn more about usage rights and copyright laws here.
How will I receive my images?
You will receive a delivery email within 24-hours after the end of the shoot. Example: If your shoot is at 3pm, the appointment will end around 4pm, so you will receive your delivery email by 4pm the following day.
This email includes a link to your dashboard, where you can download the images, access your virtual tour slideshows, view analytics, and use more marketing tools to promote your property online.
Not seeing the delivery email?
Please check your Spam folder. If you see the email there, please mark it as ‘Not Spam.’
If you do not see the email in your Spam folder, you may have an external filter or security firewall (such as Barracuda Networks) that is rejecting our delivery emails to your inbox. Please contact your security provider. If you have Barracuda Networks as a security provider, you can also refer to their support page:
If none of these solutions work, please contact us.
Can you shoot the neighborhood amenities?
Yes, as long as it is requested at the time of booking or on-site. Also, we cannot take amenities photos if there are people in the shot, for privacy reasons.
For many large neighborhoods, we have our own amenities photos (without any people present), which our clients can use. Availability varies by neighborhood.
Amenity shots are considered individual shots, so they will be included / counted as part of your 25 or 36 image package. There will be a charge for each additional image.
Because of our limited time frame, we ask that you please provide cross streets, addresses or exact directions to where the amenities are so we can locate them in a timely manner.
What if it’s raining or snowing during my appointment?
If there is any precipitation in the air, we leave it up to your discretion to reschedule as soon as possible. If you do not call / email us to reschedule within 4 hours of the scheduled appointment, we assume we are still shooting the property (interiors).
The Inclement Weather Return fee is only charged if you want us to come back out at another scheduled time to shoot the exteriors. The fee covers the lost time slot and gas for the photographer to come back to the property.
There will be a Late Cancellation fee if you call/email to cancel the shoot within 4 hours or onsite at the property. Once it is less than 4 hours before the appointment time, it’s very difficult to give that time slot to someone else. We apologize for any inconvenience and hope you understand.
Read our Inclement Weather Return policy in more detail here.
Can I request a particular photographer?
Yes. Please understand though that this may dramatically increase your wait time for an available appointment, as most of our photographers are heavily requested.
Keep in mind that all of our photographers are high specialized and professionally trained to shoot architecture to top tier standards. We believe you will be happy trying out any of our photographers, but we understand if you have an established relationship with a photographer that you want to use exclusively.
What services does Perfect Shot offer?
Find all our services and pricing for your local market at: https://perfectshotpix.com/#pricing
Can I request a Monday morning appointment over the weekend?
Yes! We will be happy to accommodate you Monday morning — you will hear back from us either on Sunday or early Monday morning before 8:30 AM, if we have a spot. There is a good chance you will get in.
Can I get an earlier appointment or get on a waitlist?
Yes. If you’d like an earlier appointment, please let us know and we will add you to the wait list. If a spot opens up due to reschedules/ cancellations, we will call you.
What if it’s too windy for my Aerial appointment?
If the wind is above 12 knots per hour (about 13MPH), it isn’t safe to operate an Unmanned Aerial Vehicle, or “drone”. If your Aerial photo or video appointment is interrupted by high winds, the appointment will have to be rescheduled.
Something not answered here?
Please contact us online or give us a call with any additional questions. Thanks!
Can I call and hold more than one appointment time?
We are unable to hold several time slots for one property since we rely on time slots to keep our calendar as efficient as possible for our clients.
However, we can hold one appointment for you — but there is an expiration or limited time-frame of holding. We will notify you of how long you have to hold the appointment at the time of request.
We recommended having a window of availability and all pertinent information at the time of booking so that we may serve you in the most efficient and complete way as possible.
What are your holiday hours?
We are closed on weekends, though processing will be working to deliver Fridays’ shoots. The office is closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
What are your office hours?
Our office hours are M-F, 9 to 5 p.m. If you happen to call after business hours, please leave a message and we will get back to you next business day. If it is an emergency, please email is with “Urgent or Emergency” in the subject and one of us will handle it as soon as possible.
All emails and voicemails sent over the weekend will be taken care of the next business day (Monday)
What is Twilight Photography?
What is a Twilight appointment?
Twilight photography allows the home to glow from within, giving it that warm and inviting appeal. These appointments take place approximately one hour before sunset. The interiors are photographed first, and towards the end of the appointment, the exteriors are photographed.
Because this is a specialized session and “after hours,” there is an additional charge for this appointment slot. Keep in mind that there are only a certain amount of slots available during the week, so we recommend you call a few days in advance to book a Twilight appointment.
Do you schedule on the weekends?
Photographers are available on a voluntary basis for weekend appointments. There will be a weekend rate charge added to the regular price for any shoots done on Saturday or Sunday.
For weekend shoots, you will receive your images at noon on the following Monday.
How will I receive my images?
You will receive a delivery email within 24-hours after the end of the shoot. Example: If your shoot is at 3pm, the appointment will end around 4pm, so you will receive your delivery email by 4pm the following day.
This email includes a link to your dashboard, where you can download the images, access your virtual tour slideshows, view analytics, and use more marketing tools to promote your property online.
Not seeing the delivery email?
Please check your Spam folder. If you see the email there, please mark it as ‘Not Spam.’
If you do not see the email in your Spam folder, you may have an external filter or security firewall (such as Barracuda Networks) that is rejecting our delivery emails to your inbox. Please contact your security provider. If you have Barracuda Networks as a security provider, you can also refer to their support page:
If none of these solutions work, please contact us.
Can you shoot the neighborhood amenities?
Yes, as long as it is requested at the time of booking or on-site. Also, we cannot take amenities photos if there are people in the shot, for privacy reasons.
For many large neighborhoods, we have our own amenities photos (without any people present), which our clients can use. Availability varies by neighborhood.
Amenity shots are considered individual shots, so they will be included / counted as part of your 25 or 36 image package. There will be a charge for each additional image.
Because of our limited time frame, we ask that you please provide cross streets, addresses or exact directions to where the amenities are so we can locate them in a timely manner.
What if it’s raining or snowing during my appointment?
If there is any precipitation in the air, we leave it up to your discretion to reschedule as soon as possible. If you do not call / email us to reschedule within 4 hours of the scheduled appointment, we assume we are still shooting the property (interiors).
The Inclement Weather Return fee is only charged if you want us to come back out at another scheduled time to shoot the exteriors. The fee covers the lost time slot and gas for the photographer to come back to the property.
There will be a Late Cancellation fee if you call/email to cancel the shoot within 4 hours or onsite at the property. Once it is less than 4 hours before the appointment time, it’s very difficult to give that time slot to someone else. We apologize for any inconvenience and hope you understand.
Read our Inclement Weather Return policy in more detail here.
Can I request a particular photographer?
Yes. Please understand though that this may dramatically increase your wait time for an available appointment, as most of our photographers are heavily requested.
Keep in mind that all of our photographers are high specialized and professionally trained to shoot architecture to top tier standards. We believe you will be happy trying out any of our photographers, but we understand if you have an established relationship with a photographer that you want to use exclusively.
What services does Perfect Shot offer?
Find all our services and pricing for your local market at: https://perfectshotpix.com/#pricing
Can I request a Monday morning appointment over the weekend?
Yes! We will be happy to accommodate you Monday morning — you will hear back from us either on Sunday or early Monday morning before 8:30 AM, if we have a spot. There is a good chance you will get in.
Can I get an earlier appointment or get on a waitlist?
Yes. If you’d like an earlier appointment, please let us know and we will add you to the wait list. If a spot opens up due to reschedules/ cancellations, we will call you.
What if it’s too windy for my Aerial appointment?
If the wind is above 12 knots per hour (about 13MPH), it isn’t safe to operate an Unmanned Aerial Vehicle, or “drone”. If your Aerial photo or video appointment is interrupted by high winds, the appointment will have to be rescheduled.
Can I call and hold more than one appointment time?
We are unable to hold several time slots for one property since we rely on time slots to keep our calendar as efficient as possible for our clients.
However, we can hold one appointment for you — but there is an expiration or limited time-frame of holding. We will notify you of how long you have to hold the appointment at the time of request.
We recommended having a window of availability and all pertinent information at the time of booking so that we may serve you in the most efficient and complete way as possible.
What if I decide I need more images during the appointment?
No problem. There are NO additional charges
How do I pay?
We accept payment either beforehand or day of service.
You can pay online via our website, by check at the time of service, or by phone with a credit card when calling our office.
We can also keep your credit card information securely on file and just submit the charge on the day of service; the exact time of day we charge card on file varies.
Please call us if you have any questions.
Can you shoot the neighborhood amenities?
Yes, as long as it is requested at the time of booking or on-site. Also, we cannot take amenities photos if there are people in the shot, for privacy reasons.
For many large neighborhoods, we have our own amenities photos (without any people present), which our clients can use. Availability varies by neighborhood.
Amenity shots are considered individual shots, so they will be included / counted as part of your 25 or 36 image package. There will be a charge for each additional image.
Because of our limited time frame, we ask that you please provide cross streets, addresses or exact directions to where the amenities are so we can locate them in a timely manner.
Can I request a particular photographer?
Yes. Please understand though that this may dramatically increase your wait time for an available appointment, as most of our photographers are heavily requested.
Keep in mind that all of our photographers are high specialized and professionally trained to shoot architecture to top tier standards. We believe you will be happy trying out any of our photographers, but we understand if you have an established relationship with a photographer that you want to use exclusively.
What if it’s raining or snowing during my appointment?
If there is any precipitation in the air, we leave it up to your discretion to reschedule as soon as possible. If you do not call / email us to reschedule within 4 hours of the scheduled appointment, we assume we are still shooting the property (interiors).
The Inclement Weather Return fee is only charged if you want us to come back out at another scheduled time to shoot the exteriors. The fee covers the lost time slot and gas for the photographer to come back to the property.
There will be a Late Cancellation fee if you call/email to cancel the shoot within 4 hours or onsite at the property. Once it is less than 4 hours before the appointment time, it’s very difficult to give that time slot to someone else. We apologize for any inconvenience and hope you understand.
Read our Inclement Weather Return policy in more detail here.
Can I choose my own music for my video or YouTube slideshow?
Yes, however most sites (like YouTube) will not allow music with videos that is unlicensed. So, if you have the rights to a particular song for advertising (and the song is less than 3 minutes long) we can definitely use it. Please send us a MP3 file and we will apply it.
We do already have a few music options on file that we can add to your video, as well or choose from our premium music selections
What if I decide I need more images during the appointment?
No problem. There are NO additional charges
My flowers are in bloom. Can you come take new photos?
Of course! For a small additional fee we will come back out & provide 6-8 images of the exteriors.
How do I pay?
We accept payment either beforehand or day of service.
You can pay online via our website, by check at the time of service, or by phone with a credit card when calling our office.
We can also keep your credit card information securely on file and just submit the charge on the day of service; the exact time of day we charge card on file varies.
Please call us if you have any questions.
How do I share my YouTube video?
1) Go to your YouTube video.
2) Click on the “Share” button.
3) Make sure you are already logged into your social media account that you want to share the video to.
4) Click on the social media button that you want to share the YouTube video to.
5) Click “Post,” “Tweet,” or “Pin” to share the video link to your social outlet.
Can you photoshop something out of an image?
It depends. Because information has to be “re-drawn” wherever the photoshopping takes place, it is determined on a case-by-case basis. For instance, vehicles are extremely difficult to remove from photos, due to the amount of information that needs to be re-drawn in its place.
Following MLS regulations, we are unable to fix any aspects that will misrepresent the true appearance of the property.
For portfolio images, we can fix whatever you need us to since those images are not selling an individual property, but selling a service or brand.
However (regardless of MLS or Portfolio images), depending on how many edits are required and the amount of time it takes for us to complete these edit requests, we will issue a custom quote based on these factors.
Can you blue the skies?
Yes, we can definitely add a blue sky drop-in, regardless of the time of the day the image was photographed. There is an additional charge of $29, which covers up to 10 images.
Can you green the grass?
Yes, we will definitely green grass. There is an additional charge of $29, and up to 10 images are included.
We cannot green dirt or add in patches where grass does not exist, due to MLS regulations. We don’t green grass on another property.
How do I download my images?
You will receive a delivery email within 24 hours at the end of your appointment. Within this email, there is link to your Dashboard. Once you click on the link to your Dashboard, there are two blue buttons that shows Hi-Res or Low-Res.
Once you click on the button of the type of images you need, it will either start automatically downloading to your computer, or it may ask you first with a pop-up window if you would like to Open or Save — be sure to click Save.
After it is downloaded, find the file. It should be labeled with the address and then the type (For Example: 123_Main_MLS.zip). After you have located that file, open it up.
- If you are working on a PC (Windows), then there will be a EXTRACT ALL button on the top left.
- If you are working on a MAC (Apple), it will either automatically start extracting the file for you, or it had already been extracted at the time of downloading.
Once you have extracted the folder, your images are now accessible individually.
HI-RES images are for your graphics (marketing purposes) to help sell the property, and the Pre-Sized MLS images are for MLS.
Remember: If you paid for MLS / Real Estate pricing, you may only use the images until the home has been sold or goes off the market. They are copyrighted images, and may not be transferred or sold to another party or vendor to use for their marketing purposes.
If you have any questions, please call us! We are here to help you.
Can you upload to MLS for me?
Third party vendors (such as Perfect Shot Pix) are not allowed to login to MLS under your username and password.
Many agents are unaware that if third party vendors do this for them, the agent can lose their real estate license for handing out their information, and we, as a company, can be fined.
In other words, even though our competitors sometimes do this, we won’t upload via your account information because the protection of you as our client (and our standing in the community, of course) is one or our top priorities.
My images were shot on Friday. When do I get them?
For shoots done on Friday you will receive them within 24 hours from the end of your shoot. Our in-house processing team works on Saturdays to get Friday shoots processed in time.
For shoots done on Sat/Sun, you will receive them Monday by noon.
How will I receive my images?
You will receive a delivery email within 24-hours after the end of the shoot. Example: If your shoot is at 3pm, the appointment will end around 4pm, so you will receive your delivery email by 4pm the following day.
This email includes a link to your dashboard, where you can download the images, access your virtual tour slideshows, view analytics, and use more marketing tools to promote your property online.
Not seeing the delivery email?
Please check your Spam folder. If you see the email there, please mark it as ‘Not Spam.’
If you do not see the email in your Spam folder, you may have an external filter or security firewall (such as Barracuda Networks) that is rejecting our delivery emails to your inbox. Please contact your security provider. If you have Barracuda Networks as a security provider, you can also refer to their support page:
If none of these solutions work, please contact us.
What is Twilight Photography?
What is a Twilight appointment?
Twilight photography allows the home to glow from within, giving it that warm and inviting appeal. These appointments take place approximately one hour before sunset. The interiors are photographed first, and towards the end of the appointment, the exteriors are photographed.
Because this is a specialized session and “after hours,” there is an additional charge for this appointment slot. Keep in mind that there are only a certain amount of slots available during the week, so we recommend you call a few days in advance to book a Twilight appointment.
What if I decide I need more images during the appointment?
No problem. There are NO additional charges
I have a duplex. Will it count as a single property?
If they are separate listings because they are separate units, we consider those two separate shoots. If you are selling the entire property itself as one whole sale, it will count as one shoot.
We do this simply because we have to do twice the work for one cost. Two addresses= two Virtual Tour slideshows, two advanced analytics Dashboards, two properties with 25 images to edit, etc. We hope you understand.
Do you schedule on the weekends?
Photographers are available on a voluntary basis for weekend appointments. There will be a weekend rate charge added to the regular price for any shoots done on Saturday or Sunday.
For weekend shoots, you will receive your images at noon on the following Monday.
How do I pay?
We accept payment either beforehand or day of service.
You can pay online via our website, by check at the time of service, or by phone with a credit card when calling our office.
We can also keep your credit card information securely on file and just submit the charge on the day of service; the exact time of day we charge card on file varies.
Please call us if you have any questions.
Can you blue the skies?
Yes, we can definitely add a blue sky drop-in, regardless of the time of the day the image was photographed. There is an additional charge of $29, which covers up to 10 images.
Can you green the grass?
Yes, we will definitely green grass. There is an additional charge of $29, and up to 10 images are included.
We cannot green dirt or add in patches where grass does not exist, due to MLS regulations. We don’t green grass on another property.
What if it’s too windy for my Aerial appointment?
If the wind is above 12 knots per hour (about 13MPH), it isn’t safe to operate an Unmanned Aerial Vehicle, or “drone”. If your Aerial photo or video appointment is interrupted by high winds, the appointment will have to be rescheduled.
Something not answered here?
Please contact us online or give us a call with any additional questions. Thanks!
What if it’s too windy for my Aerial appointment?
If the wind is above 12 knots per hour (about 13MPH), it isn’t safe to operate an Unmanned Aerial Vehicle, or “drone”. If your Aerial photo or video appointment is interrupted by high winds, the appointment will have to be rescheduled.
Can I choose my own music for my video or YouTube slideshow?
Yes, however most sites (like YouTube) will not allow music with videos that is unlicensed. So, if you have the rights to a particular song for advertising (and the song is less than 3 minutes long) we can definitely use it. Please send us a MP3 file and we will apply it.
We do already have a few music options on file that we can add to your video, as well or choose from our premium music selections
Can I call and hold more than one appointment time?
We are unable to hold several time slots for one property since we rely on time slots to keep our calendar as efficient as possible for our clients.
However, we can hold one appointment for you — but there is an expiration or limited time-frame of holding. We will notify you of how long you have to hold the appointment at the time of request.
We recommended having a window of availability and all pertinent information at the time of booking so that we may serve you in the most efficient and complete way as possible.
What are your holiday hours?
We are closed on weekends, though processing will be working to deliver Fridays’ shoots. The office is closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
What are your office hours?
Our office hours are M-F, 9 to 5 p.m. If you happen to call after business hours, please leave a message and we will get back to you next business day. If it is an emergency, please email is with “Urgent or Emergency” in the subject and one of us will handle it as soon as possible.
All emails and voicemails sent over the weekend will be taken care of the next business day (Monday)
What is Twilight Photography?
What is a Twilight appointment?
Twilight photography allows the home to glow from within, giving it that warm and inviting appeal. These appointments take place approximately one hour before sunset. The interiors are photographed first, and towards the end of the appointment, the exteriors are photographed.
Because this is a specialized session and “after hours,” there is an additional charge for this appointment slot. Keep in mind that there are only a certain amount of slots available during the week, so we recommend you call a few days in advance to book a Twilight appointment.
What if I decide I need more images during the appointment?
No problem. There are NO additional charges
I have a duplex. Will it count as a single property?
If they are separate listings because they are separate units, we consider those two separate shoots. If you are selling the entire property itself as one whole sale, it will count as one shoot.
We do this simply because we have to do twice the work for one cost. Two addresses= two Virtual Tour slideshows, two advanced analytics Dashboards, two properties with 25 images to edit, etc. We hope you understand.
My flowers are in bloom. Can you come take new photos?
Of course! For a small additional fee we will come back out & provide 6-8 images of the exteriors.
Do you schedule on the weekends?
Photographers are available on a voluntary basis for weekend appointments. There will be a weekend rate charge added to the regular price for any shoots done on Saturday or Sunday.
For weekend shoots, you will receive your images at noon on the following Monday.
How do I pay?
We accept payment either beforehand or day of service.
You can pay online via our website, by check at the time of service, or by phone with a credit card when calling our office.
We can also keep your credit card information securely on file and just submit the charge on the day of service; the exact time of day we charge card on file varies.
Please call us if you have any questions.
What if I’m dissatisfied with Perfect Shot?
Honest, quality service is paramount to us. We regularly work with our clients and collaborate on individual solutions. Please let us know about any issue ASAP so we can keep our businesses growing together.
Can you photoshop something out of an image?
It depends. Because information has to be “re-drawn” wherever the photoshopping takes place, it is determined on a case-by-case basis. For instance, vehicles are extremely difficult to remove from photos, due to the amount of information that needs to be re-drawn in its place.
Following MLS regulations, we are unable to fix any aspects that will misrepresent the true appearance of the property.
For portfolio images, we can fix whatever you need us to since those images are not selling an individual property, but selling a service or brand.
However (regardless of MLS or Portfolio images), depending on how many edits are required and the amount of time it takes for us to complete these edit requests, we will issue a custom quote based on these factors.
Can you blue the skies?
Yes, we can definitely add a blue sky drop-in, regardless of the time of the day the image was photographed. There is an additional charge of $29, which covers up to 10 images.
Can you green the grass?
Yes, we will definitely green grass. There is an additional charge of $29, and up to 10 images are included.
We cannot green dirt or add in patches where grass does not exist, due to MLS regulations. We don’t green grass on another property.
Can you upload to MLS for me?
Third party vendors (such as Perfect Shot Pix) are not allowed to login to MLS under your username and password.
Many agents are unaware that if third party vendors do this for them, the agent can lose their real estate license for handing out their information, and we, as a company, can be fined.
In other words, even though our competitors sometimes do this, we won’t upload via your account information because the protection of you as our client (and our standing in the community, of course) is one or our top priorities.
My images were shot on Friday. When do I get them?
For shoots done on Friday you will receive them within 24 hours from the end of your shoot. Our in-house processing team works on Saturdays to get Friday shoots processed in time.
For shoots done on Sat/Sun, you will receive them Monday by noon.
Do I own the images? What are the Copyright considerations?
All of our images are copyrighted (the intellectual property of Perfect Shot Pix), and we license our images to you for use based on the package you purchase.
MLS shoots: The agent or client is granted Temporary Usage Rights to use those images until the property is either sold or goes off the market. Once it goes off the market, you must purchase permanent usage rights to continue using.
Portfolio shoots: The client is granted Permanent Usage Rights to use those images forever, for all marketing purposes.
All image usage rights (regardless of Temporary or Permanent) are non-transferable and cannot be sold or given away. You must credit Perfect Shot Pix for the images purchased, for all usage purposes. Perfect Shot Pix is the lawful copyright owner of all images.
Learn more about usage rights and copyright laws here.
Can you shoot the neighborhood amenities?
Yes, as long as it is requested at the time of booking or on-site. Also, we cannot take amenities photos if there are people in the shot, for privacy reasons.
For many large neighborhoods, we have our own amenities photos (without any people present), which our clients can use. Availability varies by neighborhood.
Amenity shots are considered individual shots, so they will be included / counted as part of your 25 or 36 image package. There will be a charge for each additional image.
Because of our limited time frame, we ask that you please provide cross streets, addresses or exact directions to where the amenities are so we can locate them in a timely manner.
Can I request a particular photographer?
Yes. Please understand though that this may dramatically increase your wait time for an available appointment, as most of our photographers are heavily requested.
Keep in mind that all of our photographers are high specialized and professionally trained to shoot architecture to top tier standards. We believe you will be happy trying out any of our photographers, but we understand if you have an established relationship with a photographer that you want to use exclusively.
What if it’s raining or snowing during my appointment?
If there is any precipitation in the air, we leave it up to your discretion to reschedule as soon as possible. If you do not call / email us to reschedule within 4 hours of the scheduled appointment, we assume we are still shooting the property (interiors).
The Inclement Weather Return fee is only charged if you want us to come back out at another scheduled time to shoot the exteriors. The fee covers the lost time slot and gas for the photographer to come back to the property.
There will be a Late Cancellation fee if you call/email to cancel the shoot within 4 hours or onsite at the property. Once it is less than 4 hours before the appointment time, it’s very difficult to give that time slot to someone else. We apologize for any inconvenience and hope you understand.
Read our Inclement Weather Return policy in more detail here.
What if it’s too windy for my Aerial appointment?
If the wind is above 12 knots per hour (about 13MPH), it isn’t safe to operate an Unmanned Aerial Vehicle, or “drone”. If your Aerial photo or video appointment is interrupted by high winds, the appointment will have to be rescheduled.
Something not answered here?
Please contact us online or give us a call with any additional questions. Thanks!
Can I choose my own music for my video or YouTube slideshow?
Yes, however most sites (like YouTube) will not allow music with videos that is unlicensed. So, if you have the rights to a particular song for advertising (and the song is less than 3 minutes long) we can definitely use it. Please send us a MP3 file and we will apply it.
We do already have a few music options on file that we can add to your video, as well or choose from our premium music selections
Can I call and hold more than one appointment time?
We are unable to hold several time slots for one property since we rely on time slots to keep our calendar as efficient as possible for our clients.
However, we can hold one appointment for you — but there is an expiration or limited time-frame of holding. We will notify you of how long you have to hold the appointment at the time of request.
We recommended having a window of availability and all pertinent information at the time of booking so that we may serve you in the most efficient and complete way as possible.
What are your office hours?
Our office hours are M-F, 9 to 5 p.m. If you happen to call after business hours, please leave a message and we will get back to you next business day. If it is an emergency, please email is with “Urgent or Emergency” in the subject and one of us will handle it as soon as possible.
All emails and voicemails sent over the weekend will be taken care of the next business day (Monday)
What are your holiday hours?
We are closed on weekends, though processing will be working to deliver Fridays’ shoots. The office is closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
I have a duplex. Will it count as a single property?
If they are separate listings because they are separate units, we consider those two separate shoots. If you are selling the entire property itself as one whole sale, it will count as one shoot.
We do this simply because we have to do twice the work for one cost. Two addresses= two Virtual Tour slideshows, two advanced analytics Dashboards, two properties with 25 images to edit, etc. We hope you understand.
Do you schedule on the weekends?
Photographers are available on a voluntary basis for weekend appointments. There will be a weekend rate charge added to the regular price for any shoots done on Saturday or Sunday.
For weekend shoots, you will receive your images at noon on the following Monday.
How do I pay?
We accept payment either beforehand or day of service.
You can pay online via our website, by check at the time of service, or by phone with a credit card when calling our office.
We can also keep your credit card information securely on file and just submit the charge on the day of service; the exact time of day we charge card on file varies.
Please call us if you have any questions.
How do I share my YouTube video?
1) Go to your YouTube video.
2) Click on the “Share” button.
3) Make sure you are already logged into your social media account that you want to share the video to.
4) Click on the social media button that you want to share the YouTube video to.
5) Click “Post,” “Tweet,” or “Pin” to share the video link to your social outlet.
Can you photoshop something out of an image?
It depends. Because information has to be “re-drawn” wherever the photoshopping takes place, it is determined on a case-by-case basis. For instance, vehicles are extremely difficult to remove from photos, due to the amount of information that needs to be re-drawn in its place.
Following MLS regulations, we are unable to fix any aspects that will misrepresent the true appearance of the property.
For portfolio images, we can fix whatever you need us to since those images are not selling an individual property, but selling a service or brand.
However (regardless of MLS or Portfolio images), depending on how many edits are required and the amount of time it takes for us to complete these edit requests, we will issue a custom quote based on these factors.
Can you blue the skies?
Yes, we can definitely add a blue sky drop-in, regardless of the time of the day the image was photographed. There is an additional charge of $29, which covers up to 10 images.
Can you green the grass?
Yes, we will definitely green grass. There is an additional charge of $29, and up to 10 images are included.
We cannot green dirt or add in patches where grass does not exist, due to MLS regulations. We don’t green grass on another property.
How do I download my images?
You will receive a delivery email within 24 hours at the end of your appointment. Within this email, there is link to your Dashboard. Once you click on the link to your Dashboard, there are two blue buttons that shows Hi-Res or Low-Res.
Once you click on the button of the type of images you need, it will either start automatically downloading to your computer, or it may ask you first with a pop-up window if you would like to Open or Save — be sure to click Save.
After it is downloaded, find the file. It should be labeled with the address and then the type (For Example: 123_Main_MLS.zip). After you have located that file, open it up.
- If you are working on a PC (Windows), then there will be a EXTRACT ALL button on the top left.
- If you are working on a MAC (Apple), it will either automatically start extracting the file for you, or it had already been extracted at the time of downloading.
Once you have extracted the folder, your images are now accessible individually.
HI-RES images are for your graphics (marketing purposes) to help sell the property, and the Pre-Sized MLS images are for MLS.
Remember: If you paid for MLS / Real Estate pricing, you may only use the images until the home has been sold or goes off the market. They are copyrighted images, and may not be transferred or sold to another party or vendor to use for their marketing purposes.
If you have any questions, please call us! We are here to help you.
Can you upload to MLS for me?
Third party vendors (such as Perfect Shot Pix) are not allowed to login to MLS under your username and password.
Many agents are unaware that if third party vendors do this for them, the agent can lose their real estate license for handing out their information, and we, as a company, can be fined.
In other words, even though our competitors sometimes do this, we won’t upload via your account information because the protection of you as our client (and our standing in the community, of course) is one or our top priorities.
Do I own the images? What are the Copyright considerations?
All of our images are copyrighted (the intellectual property of Perfect Shot Pix), and we license our images to you for use based on the package you purchase.
MLS shoots: The agent or client is granted Temporary Usage Rights to use those images until the property is either sold or goes off the market. Once it goes off the market, you must purchase permanent usage rights to continue using.
Portfolio shoots: The client is granted Permanent Usage Rights to use those images forever, for all marketing purposes.
All image usage rights (regardless of Temporary or Permanent) are non-transferable and cannot be sold or given away. You must credit Perfect Shot Pix for the images purchased, for all usage purposes. Perfect Shot Pix is the lawful copyright owner of all images.
Learn more about usage rights and copyright laws here.